Terms of service

Last updated: November 10, 2026

1. About NiftyFave

NiftyFave is operated by Lunaris Network Technology Co., Limited, a company incorporated in Hong Kong. In these Terms, “NiftyFave,” “we,” “us,” and “our” refer to that company. These Terms govern your use of our website and purchases from our store, together with our Shipping Policy, Refund Policy, and Privacy Policy. Please review them before ordering. If you do not agree, do not place an order or use services requiring your agreement.

Our store uses Shopify's e-commerce platform. Purchases from NiftyFave are transactions with us, not with Shopify. Contact us at support@niftyfave.com.

2. Eligibility and account information

You must be of legal age to enter a purchase agreement where you live, or have appropriate authorization from a parent or legal guardian. Provide accurate, complete contact, billing, payment, and delivery information. Use only payment methods you are authorized to use. Keep account credentials secure and notify us promptly of suspected unauthorized access. You are not made responsible by these Terms for unauthorized activity caused by our security failures.

3. Products and safe use

We aim to describe products, materials, dimensions, and features accurately. Screen settings and lighting can cause minor color differences; this does not excuse materially inaccurate descriptions or incorrect goods. Check product measurements, compatibility, and instructions before ordering. Follow safety warnings and use products only as intended. An item is not represented as suitable for a specialist, safety-critical, medical, or other particular purpose unless expressly stated.

Damage caused by misuse, incorrect installation, unauthorized modification, failure to follow care instructions, or ordinary wear is not automatically a product defect for which we provide a free remedy. This does not exclude responsibility for an actual defect or other rights that apply by law. Any additional commercial warranty applies only where expressly stated for the particular product; we do not offer a storewide one-year or lifetime replacement promise.

4. Prices, taxes, and payment

Prices are displayed in U.S. dollars unless expressly indicated otherwise. Applicable taxes, shipping charges, and discounts are shown before you submit payment. Shipping charges are calculated and displayed at checkout based on product weight, packaging, delivery destination, and the applicable fulfillment arrangements. We do not offer a storewide free-shipping promotion. Item-specific free shipping or shipping charges may be stated on product pages with applicable conditions; free shipping for one item does not automatically apply to other items. The final order shipping charge, including applicable item-specific free shipping, is shown before payment. Expedited service, if available, requires prior agreement. We do not add an undisclosed delivery charge after purchase.

Prices may change for future purchases. A later price reduction does not create an automatic right to a price adjustment unless a specific promotion says otherwise. We will not increase the price of a confirmed purchase or make an additional charge without your agreement.

5. Orders, availability, and errors

An automated order acknowledgement confirms receipt of your order and is not a guarantee of stock availability. We may review or decline orders for payment failure, unavailable stock, reasonable indications of fraud, legal restrictions, or a material listing error. If we cannot fulfill an order, we will notify you and refund amounts paid for the cancelled items and any applicable charges. Order review does not waive our shipment deadlines or legal refund obligations.

If a material pricing or description error affects your order, we will explain it and seek your agreement to any proposed correction before fulfillment, or cancel the affected items and refund you. We will not substitute a materially different item or charge a higher price without your agreement.

6. Promotions

Discounts are subject to the eligibility, dates, exclusions, and combination rules disclosed for the particular offer. We may reject fraudulent redemption or genuine technical abuse, but will not arbitrarily withdraw a valid discount from an accepted order. Unless stated in the offer, discounts cannot be exchanged for cash or applied retrospectively.

7. Shipping and cancellation

Our Shipping Policy governs delivery. We ship from U.S. and overseas fulfillment locations to the contiguous United States only. Orders are handed to the carrier within 48 hours after placement, including weekends and holidays, unless a different schedule is disclosed before purchase. Standard transit is estimated at 7–15 calendar days after carrier handoff. Transit estimates are not guaranteed event-specific arrival dates.

You may request cancellation before the item is handed to the carrier. If warehouse processing has begun, we must confirm whether interception is possible. A request alone does not confirm cancellation; label creation alone does not establish carrier handoff. After carrier handoff, cancellation and address changes cannot be guaranteed. A whole order successfully cancelled before shipment receives a refund of the amount paid, including shipping, without a cancellation fee. Statutory cancellation rights for shipment delays remain unaffected.

8. Returns, refunds, and remedies

Our Refund Policy contains the full eligibility conditions and procedure. Ordinary return requests must be submitted within 15 calendar days of the relevant item's delivery; split deliveries are calculated separately, and weekends or holidays do not extend this period. A request submitted on time is not made late by our later response. Approved returns must be dispatched within 14 calendar days after approval and complete return instructions.

Customers pay shipping for personal-preference returns. There is no restocking fee. For verified defects, shipping damage, or fulfillment errors for which we are responsible, we cover necessary shipping costs and provide an appropriate remedy, subject to applicable law. The ordinary return window does not remove legal rights concerning defective goods, non-delivery, or other matters that cannot lawfully be limited.

We may request reasonable evidence and cooperation to assess a claim, considering alternatives where a particular form of evidence is unavailable. We do not automatically refund or replace an item solely on an unverified claim. A remedy may include replacement, supply of a missing component, or refund, as appropriate to the circumstances and legal requirements. You are not entitled to multiple recoveries for the same loss. We do not promise to reimburse unapproved repairs, disposal, or independently purchased premium shipping, except where required by law.

Do not send goods back without return instructions. An unauthorized return does not guarantee an immediate refund; eligibility and any remedy will be assessed under the Refund Policy and applicable law. An order's dispatch address is not necessarily its return address.

9. Delivery issues and customer-caused costs

Please report delivery problems promptly and cooperate with reasonable verification. A report of a missing package does not automatically qualify for compensation. We review delivery evidence and do not treat a tracking scan alone as conclusive in every case. If reliable evidence establishes correct delivery, we do not promise free replacement or refund for subsequent loss or theft, subject to applicable law.

Where an address error you made, unjustified refusal, or failure to collect causes actual redirection, return, or reshipment costs, you may be responsible for those reasonable costs as explained in the Shipping Policy and permitted by law. We do not charge undisclosed retrospective shipping fees or transfer costs caused by our own error to you.

10. Intellectual property

Our original branding, text, designs, and other website materials belong to us or our licensors. Third-party marks and materials belong to their respective owners. You may browse, share links, and use the site for personal shopping. Other reproduction, resale, or commercial exploitation of protected materials requires permission or another lawful basis.

11. Reviews and submitted content

You retain ownership of your reviews and other original content. By submitting content for publication, you grant us a non-exclusive, royalty-free permission to host, display, reproduce, and format it as reasonably necessary to operate the review feature and show genuine customer feedback with related products. We will obtain any additional permission needed for uses outside that purpose, including identifiable-person advertising where required.

Submit only content you have a right to share. We may moderate spam, unlawful threats, private information, infringement, irrelevant content, or clearly false material. We do not remove a review merely because it is negative, prohibit honest criticism, or condition a legally owed remedy on changing or deleting a review.

12. Prohibited conduct and fraud

Do not impersonate others, use stolen payment details, fabricate claims, return a different item, seek duplicate recoveries, distribute malware, infringe rights, or interfere with site security. We may investigate and restrict access for substantiated misuse, and decline unsupported or fraudulent requests where lawful. Ordinary returns, honest reviews, and legitimate payment disputes are not by themselves abuse. Account restrictions do not erase existing refund or other legal obligations.

13. Third parties and privacy

Third-party payment services and external websites may have their own terms and privacy practices. Review them when relevant. We do not control unrelated third-party websites; using a carrier or platform does not remove our own obligations as seller. Personal information is handled under our Privacy Policy. Order and support messages are transactional communications. Marketing messages are subject to applicable consent requirements and provide an unsubscribe option.

14. Website availability and liability

We do not promise uninterrupted or error-free website access. We may maintain or modify site functions, but doing so does not cancel obligations for existing orders. We honor express product commitments and any warranties or remedies required by law.

To the extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising from use of the site or an order, such as lost profits, lost time, missed-event expenses, or substitute-purchase premiums. This does not exclude or limit liability for fraud, willful misconduct, personal injury, product liability, or any other liability that cannot lawfully be excluded or limited. These Terms do not impose a blanket order-value cap on all claims. Any lawful limitation applies only to the extent permitted in your jurisdiction.

15. Questions, disputes, and governing law

Please contact support@niftyfave.com with your order number and concern so we can try to resolve it. Contacting us first is encouraged, not a condition that removes your right to contact a payment provider, regulator, or court or causes you to miss a legal deadline.

These Terms are governed by the laws of Hong Kong, subject to any mandatory consumer protections that apply to you and cannot be waived by contract. This choice does not deprive U.S. consumers of such protections or require every dispute to be brought exclusively in Hong Kong. These Terms do not impose mandatory arbitration or a class-action waiver.

16. Changes and general provisions

We may update these Terms by posting a revised version and update date. Material changes apply prospectively and do not retroactively reduce rights for existing orders. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful. Failure to enforce a provision once is not a waiver of future enforcement.

For shipping and return procedures, the corresponding policy supplies the specific conditions; no policy overrides mandatory legal rights. These Terms and the policies referenced here form the terms for website use and purchases, without excluding express commitments we made for your order.

17. Contact

NiftyFave
Operated by Lunaris Network Technology Co., Limited
Incorporated in Hong Kong
Email: support@niftyfave.com

Contact us for return authorization and the correct return address before sending any item.